Startup Policy
Seasons•4 will provide a factory authorized
technician to supervise and instruct in the start-up of all
units. The start-up should be requested a minimum of two weeks
(10 working days) before the actual date of the start-up. Seasons•4
will contact the person requesting start-up to confirm a start-up
date.
Before start-up is done, there are several items that must be
completed by the installing contractor. These items are as follows:
- All power and control wiring complete
- Gas
lines complete and purged
- All sensors installed and terminated
in control panel
- Main power to the unit connected
- All duct
main runs completed
- All unit control switches "off"
- Main
power on for 12 hours before start-up
- All items shipped
loose installed (O.A. hood, vent caps, drain traps, etc.)
- All shipping block removed from blower
and compressors (if spring mounted)
At start up, the contractor on record
is to have the personnel responsible for the operation of
the equipment present. This person is to have all the required
gauges, test equipment and tools required to start the unit.
The Seasons•4 technician will supervise the start-up and
provide instructions in the operation of the equipment, as well
as point out areas of particular design and maintenance requirements.
All work will be done by the contractor’s
representative. If problems are found at start-up, they will
be corrected at that time by Seasons•4’s technician
and the contractor representative. Labor and parts required
to correct the problem will be handled on the spot by our
technician and/or the Atlanta office.
When the start-up is completed, both parties will sign the
unit acceptance of start-up. One copy will be given to the
contractor representative, and one copy will be sent to
the customer as proof of start-up.
In the cost of start-up, only one trip to the jobsite will
be allowed. Seasons•4 will not return to start the unit
for A/C or heating at another time. If more than one trip
is necessary, approval from both the customer and Seasons•4
is mandatory as additional fees may be required, and will
require a Purchase Order number to be issued.
If problems are found after the unit start-up, they will
be handled under our unit warranty. All repairs under warranty
must be approved by Seasons•4, and a field claim number
assigned. These invoices will be returned to sender.
For further information, e-mail Gary Hulsey, or John Kodobocz
or call: (770) 489-0716, Fax: (770) 489-2938
Seasons•4's comprehensive Service Department is equipped
and ready to assist you with any Service issue from spare
parts to mechanical problems.
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